Tag Archives: Rheumatoid Arthritis

Chronic Diseases are expensive medical conditions even with Health Insurance

MAW PPP January 28 2013

I get asked this question many times by friends and acquaintances.  They care a great deal about me and can’t understand how my Crohn’s Disease has so badly damaged my financial “health” when all along the almost 30 years of my journey with the disease I have maintained my Health Insurance.   This is what I tell them when I try to explain.

 The “Reasonable & Customary” Health Insurance Financial Gap

Any Chronic Disease such as Crohn’s Disease and Inflammatory Bowel Disease (“IBD”), which are also incurable with autoimmune components, can create ongoing needs for medical care, expensive drug treatments, unpredictable or emergent hospitalizations and possibly several surgeries.  While having Health Insurance is BEST, people don’t typically understand that in an ideal setting the Health Insurance Company may pay 70% of the cost of what they deem to be “reasonable and customary” for any of the aforementioned medical costs but there may be also be a significant “Deductible” which has to be met before that Seventy (70%) Percent of Reimbursement kicks-in.  Moreover, what Health Insurers deem “reasonable and customary” in St. Louis, MO, for example, may be vastly different from the actual charges in New York City, for example, but these geographic cost adjustments are typically not made by Health Insurers and that could leave a rather large FINANCIAL GAP in the “Charged Amount” which the Patient will have to pay, in addition to the Thirty (30%) Percent balance.

 “In-Network” Treatments – Divergence of Financial & Medical Patient Interests

The basic financial fallout is different when the Patient sees an “In-Network” physician but these days there are usually Health Insurer prerequisite “variables” attached to that AND, more importantly, the more complicated your case of Crohn’s or IBD, for example, the more reason you need to see a well-renowned Medical Specialist (as these doctors see more of such cases and thus are better prepared to help you). But these specialty or more experienced doctors increasingly do not accept ANY Health INSURANCE.  Since these “Specialists” are in such high demand due to the proliferation of chronic, auto-immune and incurable diseases, they are not lacking for patients and thus do not have to rely upon Health Insurers to increase their patient clientele.  Additionally, these Specialists can utilize their unique positions to focus on simply practicing medicine and helping patients as opposed to being the CEO of a Medical Practice which must employ several office workers just for the purposes of facilitating Reimbursement from Health Insurers. I say that with the utmost respect for these medical professionals because if most had the choice they would opt to be the scientists they trained to be in medical school so they could help heal patients.

While it is ALWAYS in the Patient’s best financial interests to see an “In-Network” medical professional when they have Health Insurance, those interests may not align with the Patient’s medical interests in complicated cases of chronic disease or even in diagnosing cases of Crohn’s or IBD, for example, due to their almost individualized symptoms and often difficult to recognize initial manifestations.

Out-of-Pocket Costs of Alternative and Holistic Medical Treatments

Many patients with incurable chronic diseases like Crohn’s Disease are also increasingly turning to “Alternative” treatments or organic foods to combat BOTH their disease and any medication side effects and/or the stress which accompanies their chronic patient journey.  Short of minor acupuncture and psychological benefits, Health Insurers understandably are reluctant to get fully behind these “holistic” approaches because in many instances what works for one patient does not work for another. That “individualized efficacy” does not make for prudent general Reimbursement rules.  Furthermore, the providers of these alternative treatments are typically not “objectively” or traditionally “credentialed” such that the Health Insurers cannot readily trust their medical expertise in having in-network physicians refer or recommend patients to them.  Yet, many Crohn’s Disease patients, for example, swear by these alternative, holistic and organic treatments but they must pay for them out of their own pockets.

Effects of Accumulation of Medical Debt w/ a Chronic Disease

In my case of having Crohn’s Disease for almost 30 years, the “accumulation” of these aforementioned 30% fees, Balance Bills, Specialty Physicians and Alternative Treatments has created substantial medical credit card debt.  This aggregate financial burden is common amongst people battling chronic disease and often leads these patients to seek bankruptcy protection in order to reorganize their financial lives. However, this can be a tricky proposition as these patients may wind up having debts written off by medical providers with whom they must have an ongoing relationship due to the chronic nature of their disease.   But, there are ways to “negotiate” fair resolutions to these situations since bankruptcy no longer carries with it such a negative stigma and medical professionals are more understanding of the effects of chronic medical debt so long as the patient is candid and upfront with the medical professionals.  (Please see my Video Interview with a prominent Bankruptcy Attorney regarding “Bankruptcy Options for the Chronic Disease Individual.”)

 Incurable Chronic Disease & NEW Promising, but Expensive, Drugs

In addition to the above VERY BASIC analysis, the cost of NEW and more promising Crohn’s Disease medications, for example, is usually extremely high and Health Insurers typically don’t cover a significant portion of their costs until said medication becomes more widely accepted.   These newer medications might also come with side effects which, in some instances, could turn out to be as painful, disabling and expensive as the chronic disease itself.  I am going through this at moment with severe respiratory problems which began after I started using one of the “Biologic” drugs which typically help MANY Crohn’s Disease patients.   It seems there’s no way to tell who these new drugs will help and who they will harm but it is a chance many, if not most, patients with incurable chronic diseases are all too willing to take due to the lack of effective treatment options and the mere chance of an improved lifestyle.

One Chronic Autoimmune Disease may lead to Another

Many Crohn’s Disease patients, for example, on the more severe “spectrum” of what is a “broad spectrum disease,” often develop secondary auto-immune diseases such as Rheumatoid Arthritis, Lupus, Fibromyalgia, etc. and that begins an almost duplicate “journey” through the Healthcare system causing the patient to incur all of the aforementioned expenses albeit for a different disease.   Additionally, years (or, in some cases, just months) of taking certain effective drugs can also create serious (and expensive) medical problems which must also be addressed such as Hip Replacements (from taking the drug Prednisone) or, for example, repeated hospitalized bouts with Pancreatitis from taking immunosuppressant drugs.

 Multifaceted Cost of being Disabled from a Chronic Disease

Finally, and please understand that the foregoing is a simplified analysis of a complex problem which has individualized components and can be affected by a variety of variables, the disabling (and unpredictable) nature of many chronic diseases prevent the patient from consistently working and earning a living.  Depending upon the severity of the disease and/or the frequency of chronic disease flare-ups, the inability to consistently create cash flow worsens the effects of continually accumulating medical debt.  Additionally, besides the disabling physical effects of chronic disease exponentially compounding its financial effect, the feeling of “helplessness” caused by ravaged personal credit ratings and constant medical creditor dunning notices can lead to depression.   This depression is real and understandable given the realities of a life constantly battling these types of pervasive chronic diseases on a multitude of fronts.

For the chronic disease patient, knowing that you will, at one time or another in the future, have to continue seeking expensive medical treatment combined with the physical uncertainty of your ability to work is almost like literally adding “Insult to Injury.”

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Tina Fey HILARIOUS Drug Parody Commerical – Is FDA watching?

 

Tina Fey / SNL – Drug Parody Video – “Annuale”

I made reference to this CLASSIC video last night in my Speech before the distinguished attendees at Health 2.0 NYC to point out the absurdity of TV Drug commercials aimed directly at Patients.  This Hilarious 2-minute Parody captures why these advertisements to the captive audiences of television watchers are devoid of any credibility.  The beginning video images of these ads for drugs like Humira, Lyrica and the usual suspects of erectile dysfunction drugs first appear to sell “Hope” to desperate patients yet if the viewer LISTENS CAREFULLY the legal disclaimers about possible side effects all but negate that Hope.

FDA – Analog Regulations thwarting Pharma Digital Opportunities

I understand the FDA has a difficult task ahead of it in trying to regulate Pharma promotional efforts in the “Digital” world of Social Media.  But as this parody so eloquently points out, permitting pharmaceutical television ads targeted directly at passive Patients is a joke because broadcast television, in the context of Pharma Promotion, is NOW an “Analog” technique that only serves to thwart Pharma’s digital opportunities in health care social media.  The voice-over warnings in these analog TV drug commercials dilute the possible efficacy of the drugs.  However, we live in a society where we all have the attention-spans of mosquitoes such that the opening video images of these television commercials are manipulative as they make such an indelible impression that the patient is actually done an injustice by being exposed to such duplicitous promotional efforts.

FDA/Pharma MUST Embrace the Digital World – like the Entertainment Industries

I don’t blame Pharma for these border-line deceitful commercials as they are only doing what they are permitted to do under ambiguous piece-meal FDA “regulations” which serve no purpose other than to insure the FDA is not sued for encroaching upon Pharma’s 1st Amendment-based protected “commercial speech.”  But the FDA, if they truly intend to LEAD and REGULATE, needs to re-envision the new Digital world in which we live where “Patient Engagement” in Social Media is to Pharma what the mp3 file was to the Record industry.  The Record industry initially had problems regulating these digital downloadable files but eventually they figured it out.  Hollywood followed their lead and enacted various measures to encourage the growth of digital opportunities while simultaneously controlling piracy. The running joke in Hollywood at the time was that the only reason they weren’t as badly impacted by the proliferation of the Web and Peer-to-Peer File Sharing sites as the Record industry was because back then it took much longer to download Video Movie files.  That changed quickly, however, and Hollywood learned from their entertainment industry colleagues in the Record industry.

The FDA and Pharma need to LEARN from these examples set by these two (2) hyper-sensitive high-profile  industries which are just as much a part of daily life in the United States as Patients taking drugs to combat serious medical ailments.  Moreover, it’s only going to get more challenging with the almost daily proliferation of digital opportunities when the FDA and Pharma must embrace mobile health, electronic health and health care social media into the practice of medicine and the businesses of Healthcare and Pharma.  Therefore, please take the 2-minutes to watch this video as its humor is thought-provoking and hopefully instructive to the FDA and Pharma where the word “Promotion” needs to be transformed into meaning “Patient Engagement.”

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MAW PPP Banner Jan 18 2013

 

There is a Need for the “Crohn’s Disease Warrior Patrol”

Cropped CDWP Pic Dec 31 2012

For those faithful readers of my Blog and my other Health Care Social Media (“HCSM”) Platform journalistic contributions, I apologize for again writing about this “Crohn’s Disease Warrior Patrol” but something magical is happening relating to it and I need to share the experience.  It quickly went from an idea to a Blog entry to an aspiration and then to reality, when a very sick hospitalized 9-year old boy named Damon was understandably having difficulties coping with having to deal with two (2) Ostomy Bags while being treated for a variety of emergent digestive disorders.  More specifically, I had coincidentally recently written a Blog entry about the idea of this Crohn’s Disease and Inflammatory Bowel Disease (“IBD”) “Hospital Patient Visitor Ambassador Program” when I was contacted via Facebook about Damon and how it would be great if I could find someone with an Ostomy who could come with me to visit with him in the hospital to cheer him up and let him know that there is life after such an experience or diagnosis.  That’s when I met up with Marisa Lauren Troy and Jeffrey LeVine and we had that lovely visit with Damon last Sunday, December 30, 2012, at a Children’s Hospital in Westchester, NY.  Since then, Damon’s spirits are MUCH better and it seems his physical problems are also beginning to improve.

Overwhelming Encouragement & Participation by “Crohnies” and “IBDers”

Once we began to post pictures of our visit with Damon, I began to receive emails and HCSM communications from Crohn’s and IBD patients from ALL OVER THE WORLD encouraging me to move forward ASAP because they saw this as a wonderful response to a sorely needed service.  Everyone seemed to remember the horrors of their hospitalizations and the terror they would have avoided had they been visited by veteran “Crohnies” and “IBDer” folks like me, Marisa and Jeffrey.  I was overwhelmed by not only the sheer amount of messages and HCSM postings but also by the 100% POSITIVE and ENCOURAGING nature of each and every message.  I felt like I was witnessing the moment when someone’s Chocolate met someone else’s Peanut Butter and Reese’s Peanut Butter Cups were born!  It was a warm feeling knowing that I had conceived something that actually made a difference for hospitalized Crohn’s and IBD Patients, their doctors, hospitals and various related organizations such as Pharmaceutical Companies, and Crohn’s and Colitis Foundations, Chapters and Charities.  I was also constantly reminded of the “business side” of forming the “Crohn’s Disease Warrior Patrol” when incredibly altruistic people in HCSM contacted me with invaluable knowledge and experience encouraging me to seek funding via “Crowd Funding” methods on the Web such as Kickstarter.com, Indiegogo.com and MedStartr.com.

Moving forward with Crowd Funding, Sophisticated Website and forming a Non-Profit

With only so many hours in the day and me having to also battle my own Crohn’s Disease issues, it’s been quite the challenge to keep up with the seemingly 24-7 barrage of people from all over the WORLD who have already signed up to be veteran members of the Crohn’s Disease Warrior Patrol.  Accordingly, I had no choice but to make this my top priority so you may not hear from me as frequently while I fill out forms, design a Business Plan and produce a Video which conveys the genuine need for the Crohn’s Disease Warrior Patrol and the intense participation interest already articulated by Crohn’s and IBD veteran or “warrior” patients.  While more ideas come to me whenever I can “steal away” some time from my computer to reflect upon this exhilarating experience, set forth below are my main objectives:

  • Hire my Web Designer to customize the present, very basic, website so that veteran patients can be matched with interested hospitalized Crohn’s Disease and IBD patients by zip code, while at the same time collect important data about the hospitalized patient so that hospital visit matches are age and Crohn’s/IBD condition/issue appropriate;
  • Professionally promote the website and service so that veteran Crohn’s and IBD patients Sign-up to be “warriors” and interested hospitalized Crohn’s Disease and IBD patients are aware of the “Crohn’s Disease Warrior Patrol” service;
  • Professionally promote the website to the various Crohn’s, Colitis and IBD Chapters and Charities and to the National Healthcare Media to raise the public’s awareness of the potentially severe and disabling aspects of Crohn’s Disease and IBD;
  • Through the growing National Publicity of the “Crohn’s Disease Warrior Patrol” and due to certain connections I have from practicing Entertainment Law for several years, recruiting certain Celebrities to make surprise inspirational personalized phone calls to hospitalized Crohn’s and IBD patients, where/when appropriate, and if possible;
  • Create memorable promotional giveaways for hospital visits such as a You’ve just been visited by the Crohn’s Disease Warrior Patrol t-shirt to give to hospitalized patients;
  • Develop an aspect of the “Crohn’s Disease Warrior Patrol” which generates money (e.g., selling t-shirts, mugs, educational speaking events, etc.) for the purposes of paying operating expenses and to donate the rest to help finding a cure to Crohn’s Disease and IBD; and
  • Creating an HCSM platform area of the “Crohn’s Disease Warrior Patrol” which educates Crohn’s and IBD patients, old and new, about the latest diagnostic and treatment advancements.

My Hospital Visit this week which galvanized my Determination

This past week I made a hospital visit to a “friend of a friend” who, as I was to pleasantly learn, is like a kindred spirit.  We like the same music, went to the same Summer Camp as kids and now, both unfortunately know what it’s like to languish in a hospital for weeks at a time with Crohn’s Disease diagnosis difficulties and Treatment Plans no more sophisticated than compassionately treating pain and hoping a miracle happens and all the Crohn’s symptoms magically go away.  I sat with this patient for almost two (2) hours and we bonded over many things but when she asked me my opinion I couldn’t help but be candid when I told her she’s being seen by the wrong doctor if after two (2) LONG hospitalizations within the past 3 months her doctor has no specific diagnosis and no Treatment Plan.  She’s very resilient, smart and has a great husband advocate who totally understood my point so plans are in the works to soon get her to a New York City doctor for a 2nd opinion.

It’s nothing personal against her present Long Island doctor and it’s not my bias toward Mt. Sinai Hospital in New York City but it has been my experience that diagnosing and treating complex Crohn’s Disease cases like hers, and mine, come down to numbers: i.e., the greater the number of these types of complex Crohn’s Disease cases seen by a doctor, the greater the likelihood of a quick, accurate and effective diagnosis and treatment.  In the New York City gastroenterology practice I was referring her to, they see more Crohn’s Disease cases than any other medical practice in the world.  With that increased patient interaction comes exposure to the strangest and most complex of Crohn’s Disease cases and that provides the patient with the best chance of being diagnosed and treated most effectively and efficiently.   Once she committed to implementing this 2nd opinion plan, she became hopeful that she will soon get an answer.  I was proud for having contributed to that new outlook because there may be nothing worse than lying in a hospital bed with such severe pain and obvious Crohn’s Disease or IBD symptoms only to be doubted by some medical professionals who get frustrated when nothing tangible appears on diagnostic tests to explain the patient’s uncomfortable plight and they then turn to the patient as the possible cause because nothing else makes sense.  That is a logical approach but it has proven time and time again to be counter-intuitive to Crohn’s Disease and IBD cases so I find it to be unacceptable.  Accordingly, my parting words to her and her husband were to be persistent and consistent in seeking answers, a diagnosis and a Treatment Plan.

The Unintended but Barbaric Nature of some Crohn’s Disease Hospitalizations

Not only did last week’s Long Island hospital visit add further validation for the need of a Crohn’s Disease Warrior Patrol, but it also reminded me of many of my ill-fated hospitalizations and that made me think about the thousands of other similar tortuous Crohn’s Disease and IBD difficult hospitalizations.  Please understand that I do not blame anyone for this and I only appreciate the determined and dedicated efforts of all the medical professionals who try to help mitigate the inherent difficulties of a Crohn’s Disease or IBD hospitalization.  It is just that Crohn’s Disease and IBD will always be “Invisible Illnesses” as demonstrated by the well-intended, but almost barbaric, manner in which Crohn’s patients are diagnosed & treated. Most healthy people or even loved ones of Crohn’s and IBD patients don’t know this because they logically assume there’s a definitive “test” and if it’s “positive” – you’ve got Crohn’s or IBD.  NO, nothing can be further from the truth.  You often “present” at the hospital, or more likely the emergency room, with such painful symptoms that diagnostic tests can’t even be conducted on you until you’ve been on horrific (i.e., from a side-effects perspective) Intravenous anti-inflammatory medications (i.e., Prednisone-type drugs) for a few days. Then, because Crohn’s Disease is almost “personalized” in how it affects each patient, the doctors often must work in the “grey” when their scientific training tells them to look for “black and white.”

Sometimes you get lucky and a Picture (i.e., X-ray, MRI, CT scan, etc.) tells the story. But more often than not, you are all alone in that grey area fending off suspect looks from medical professionals, who should know better based on years of Crohn’s Disease and IBD cases being perplexing. In a worst case scenario, if some doctors can’t find what they need in order to substantiate their hospitalizing a Crohn’s or IBD patient, they start “blaming” the patient for either having these strange, intermittent and inconvenient symptoms, making them up or exaggerating them. That’s when Crohn’s and IBD patients must be persistent AND consistent in seeking a Diagnosis and a Treatment Plan. It’s even okay if a doctor admits he’s stumped and refers the patient to a different gastroenterologist who sees more complex cases and thus might be able to provide that diagnosis and treatment plan – even if it’s merely a “trial and error” one.  This is why I always tell Crohn’s and IBD patients that if they are not “collaborating” with their doctors then they are either not communicating properly or they need to be treated by different doctors.

“Network Television” Crohn’s Disease “Biologic” drug ads make IBD seem as innocuous a Disease as Erectile Dysfunction and that is a DISGRACE

What typical people also don’t know is that the drugs advertised on Network Television which portend to “treat” “Severe Crohn’s Disease” and IBD are actually not that successful and, more importantly, they “can” cause side effects which can be lethal (e.g., I almost died from one such “Biologic” medication which eventually caused me to have to go on Chemotherapy to treat a possibly fatal Lung Condition known as “B.O.O.P.”).  Even if they are not life-threatening, the side effects can be as severe as many of the Crohn’s Disease symptoms. So why would a Crohn’s Disease patient take such drugs? My answer was: “I have no other choice because my body can’t sustain more bowel surgery.” But that was several years ago and unfortunately too many more Crohn’s Disease patients have suffered from these side effects such that my blood boils when I see a TV ad for one of these drugs because they casually stigmatize Crohn’s Disease out to be no more than an Erectile Dysfunction problem, which a pill can substantially resolve.  That’s just not true with Crohn’s and IBD as the success rate of the these Biologic drugs varies from 30% to 60% and even those numbers are deceiving because their “success” (i.e., placing the Crohn’s Disease patient into remission) may only last for a few years and then the devastating side effects may set in.  That Crohn’s Disease patient could then have additional autoimmune diseases and, as a result, much more serious and expensive medical problems.

There has been no tangible proof of a direct scientific link of these Biologic Severe Crohn’s Disease treatment drugs to poor success rates and devastating side effects and, in my humble opinion, I think that keeps these Pharmaceutical Companies selling “hope” in the form of a drug.  But if you converse with enough Crohn’s Disease and IBD patients through HCSM, you will encounter horror stories that will bring tears to your eyes.  What started out as Crohn’s Disease turns into several more autoimmune diseases and some patients, like myself, are left with such severe and unpredictable joint pain and decreases in respiratory capabilities that there are days we cannot get out of bed.  Thus, the cost of these glorified Biologic drugs advertised on TV to treat Severe Crohn’s Disease often comes at a price which no-one can afford.

Please SIGN-UP for the Crohn’s Disease Warrior Patrol and help me at least Raise Awareness of the seriousness of Crohn’s Disease and IBD

If you have Crohn’s Disease or IBD, I know you “get” the importance of what I am writing about.  Besides helping Crohn’s and IBD patients through difficult hospitalizations, my goal is to raise the awareness of the seriousness of Crohn’s Disease and IBD so that in the worlds of Research and Fundraising they are given the same amount of respect and attention as such devastating diseases as Breast Cancer, Aids, Multiple sclerosis, Parkinson’s, Alzheimer’s Disease, Rheumatoid Arthritis, Amyotrophic Lateral Sclerosis (“ALS”), etc.  Maybe then, from information acquired via global patient-to-patient communications, a Cure for Crohn’s Disease and IBD will emerge. Until then, please be patient while I set-up the Crohn’s Disease Warrior Patrol and if you haven’t SIGNED-UP yet as a veteran or “warrior” Crohn’s Disease or IBD patient, please do so by visiting CrohnsDiseaseWarriorPatrol.org.  Please provide as much information as possible which will enable me to create a database to make the best matches of veteran patient to hospitalized patient.  Then, once I get a Crowd Funding website up and running, I will spread that word and Donations would be greatly appreciated so that I can start working on achieving the articulate objectives stated above.

Thank you for your interest, support and incredible encouragement.  The global possibilities of HCSM make it a technologically-powered grassroots Patient Movement and I intend to utilize it to help patients with Crohn’s Disease and IBD get the attention they deserve.

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MAW PPP Banner Dec 15 2012

 

 

Dr. Greenbaum, Rheumatologist – WORST DOC of the YEAR!!!!

December 4, 2012 – I came upon this Blog Post late last night when a respected Patient Advocate Colleague of mine, Casey Quinlan, had re-tweeted it with the added commentary that, “it’s only Monday but here’s my pick for Douche of the week.”  First off, I apologize to those who are offended by the “salty” language but please hold off on any judgment until you read what this Rheumatologist, Dr. Larry Greenbaum, wrote in his Blog.  Secondly, I have come to know Casey Quinlan as a strong, respectful and articulate woman who is ALWAYS on the right side of a debate so when she uses such language to emphasize a point, there must be a good reason.

Judge for yourself, as pasted directly above is the Blog Post made by Dr. Greenbaum, dated November 30, 2012, entitled, “Kiss my …”  After reading it and my email response to Dr. Greenbaum below, you will understand why this Blog post SO repulses chronic patients like Casey and me and why it prompted me to write to Dr. Greenbaum below.  In that regard, PLEASE feel free to comment on THIS Blog Post and/or to send Dr. Greenbaum an email of your own as he posts his email address on the Blog as rhnews@elsevier.com.  Finally, for what it’s worth, I think Casey Quinlan was onto something by crowning Dr. Greenbaum “Douche of the Week,” but after closer inspection of his Blog post, I hereby nominate him for “Worst Doc of the YEAR!!!”  What do you think?

December 4, 2012

Dear Dr. Greenbaum:

The Patient Perspective

I do not have a medical practice like yours.  In fact, I’m not even a doctor but I’ve been battling the autoimmune and incurable illness, Crohn’s Disease, for the past 30 years so I am somewhat of a “Professional Patient.”  With that experienced perspective, I read your 6-paragraph Blog post dated November 30, 2012, entitled Kiss My … and I was repulsed by your utter disrespect and lack of professionalism, compassion and patience for your 75-year-old patient. Your behavior is unacceptable in ANY medical specialty but especially so in Rheumatology because that medical specialty is usually one of last resort for patients with chronic and/or inexplicable pain or conditions which other medical specialties are not able to identify.  As a result, they refer these patients to doctors like you who then assume the great responsibility of often being the last bastion of hope for these long-suffering patients. But to learn that you vilify certain patients who merely “hassle you” in a written, GLOBAL forum, for all the world to read, for the rest of time, is disheartening at best and “creepy” or even criminal at worst, in terms of your compliance with HIPAA requirements and possibly even Billing Fraud, depending upon your actual billing practices in the event you accept Medicare and Medicaid patients and payments.

HIPAA & Patient Privacy

More specifically, I believe your November 30, 2012 Blog post about this 75-year-old’s patient’s medical ailments and complaints is an egregious violation of at least the spirit of the “HIPAA” law which was enacted to require Providers to follow procedures that ensure the protection and confidential handling of protected health information such as ‘personally identifiable health information’ held or disclosed in any form including orally, written and electronically. The HIPAA laws are simultaneously general and specific and often difficult to abide by or enforce, except if you follow a simple logical rule.  That is, treat ALL patients’ privacy and records with the same conscientious care you’d use in handling the medical records of a beloved family member.  While you did not disclose this 75-year-old’s name, you may have disclosed enough information in this Blog post that he, his family members and his former physicians, might be able to figure out exactly whom you were talking to, and about, in the Blog post.  Accordingly, and applying the aforementioned rule of logic (and compassion), if that was your 75-year-old mother, would you want a fellow physician to talk about her like that to a GLOBAL audience via a written Blog post?

The following passage is the 1st paragraph of your Blog post:

If your practice is like mine, you probably don’t bill for “consult level 5″ very often. That is the most expensive level of care on our office super-bill, and I usually reserve it for patients with huge volumes of records, patients who take an inordinate amount of time, or patients who annoy me in some other extraordinary fashion.

Billing Annoying Patients More than other Patients

As a chronic patient with voluminous medical records, I can surely understand your policy of charging a patient more if he or she requires a significant additional amount of your time than the typical patient.  That said, and I do this with my doctors, if a patient comes in for a consult and clearly demonstrates that he or she organized their medical records in a succinct and logical fashion out of respect for your time, there should be no additional charge.  After all, in such a situation you are merely doing your job but in a more diligent manner due to the rigors associated with the complexities of a particular case.  Regardless, I guess doctors could disagree about billing practices in such situations but YOUR credibility is lost when you stated you’d charge more for “patients who take an inordinate amount of time, or patients who annoy me in some other extraordinary fashion.

Who is to judge if a patient is taking an “inordinate amount of time?” Maybe they are handicapped, disabled or simply nervous about telling you their story after being disappointed or intimidated by so many doctors on their journey to simply being diagnosed?  Maybe their underlying illness causes a condition which affects their ability to act in a “normal” fashion?  Have these possibilities ever crossed your mind when you devised your God-like billing practices which I am sure run afoul of Medicare Billing Practices?   What about the patients who “annoy [you] in some other extraordinary fashion?”  I am quite familiar with the “Current Procedural Terminology” billing codes or “CPT” codes and I have never come across a CPT code for charging a patient more simply because they are a pain in the ass.  How do you justify that?  Don’t you realize that by admitting you do that, you are possibly committing billing fraud?  Again, have you ever stopped to think that these “difficult” patients are merely scared from having fought through the arduous bureaucratic healthcare system in the United States?  If that’s the case, do you really think it is fair to force them to, in essence, pay a “tax” for having put up with pain, disappointment and frustration?  If life were fair, these courageous folks would get a DISCOUNT for all their troubles!

In Paragraph 2 of your Blog post, you state:

I charged him level 5 for taking so much of my time, for bad-mouthing his previous doctors, and for incessant whining. Although he had developed RA only about a year and a half ago, he gave a long and ruminating description of his treatment, or mistreatment, as he saw it. (Underline and Bold Emphasis Added.)

You Charge Extra for Whining Patients?

So, you charged this 75-year-old man a higher patient fee than usual because he was bad-mouthing previous doctors, whining about his situation and providing you with a boring patient history?  As a person trained to be a medical doctor, what type of “telepathic” training enables you to make these decisions?  Perhaps the patient wasn’t “bad-mouthing” his previous physicians and just trying to tell you the truth about how he was treated by previous physicians?  Or, are you of the belief that physicians can never be wrong nor can they ever mistreat a patient?  We both know that the truth is probably somewhere in the middle but you seem to classify anything a patient says as “suspect” simply based on its source.

Then you cited him for “incessant whining” as if you knew exactly what it felt like to go through all he had to in order to get to see you, such that you knew what to differentiate as “whining” from what was simply the articulation of chief medical, physical or emotional complaints.  How arrogant are you?  I suspect the only pain, disappointment and frustration you feel is when the new Mercedes Class of cars comes out and your present lease is not yet expired.  Do you have any idea what it is like to do battle with the pervasive effects of an incurable, painful chronic illness like Rheumatoid Arthritis (“RA”)?

What do you know about suffering from Rheumatoid Arthritis?

Do you have any idea about the physical, medical, mental, financial, emotional, professional, psychological, social and familial effects a chronic, inflammatory, autoimmune disease like Rheumatoid Arthritis can have on a patient?  You obviously DO NOT as demonstrated by you classifying this troubled 75-year-old patient as one prone to inappropriate “incessant whining” and writing that in a Blog for the whole world to read as if THAT will educate people about RA and help them cope with the horrific disease.  What’s worse is that you used these observations to justify charging this poor patient more than usual when it is this type of RA patient who needs a doctor willing to show some compassion and understanding and spend an extra few minutes with him.  Based on your “golf club bedside manner” and “scale of annoyance billing practices,” you should be barred from treating patients with chronic diseases like RA which have such serious pervasive effects.  Moreover, based on this Blog post, I wouldn’t trust you cutting my dog’s toenails, and I’m not even through the 2nd paragraph!

Do you discount bills when YOU Whine to Patients?

Then, before the 2nd paragraph ends, you WHINE about the apparent thorough Patient History you were given by this 75-year old.  Following your example, should this patient then get some type of refund for the amount of whining you did during the consultation? You tempered this “Patient History” with the phrase, “as he saw it.”  From what other perspective was this patient supposed to give you a Patient History?  Do you put ANY stock in the words of patients?  Have you forgotten that your most effective tool in medicine is your ability to LISTEN?  Then you included very specific patient notes in this Blog post about the patient’s response to Prednisone.  I reiterate that such a specific notation could help identify the patient and then cause a HIPAA violation.  I am only commenting on this Blog post because YOU made it public and I want to make sure you don’t do this again with another patient.

A 75 year-old just being 75

In Paragraph 4 you reveal one of your trade secrets: If all else fails, examine the patient.”   Apparently, it was a very long patient interview because the man is 75 YEARS OLD and that logical concept seemed to escape the grasp of your narrow mind.  While examining him you added that [j]ust for good measure, he spent some more time bad-mouthing his previous foot-doctor.”   Dr. Greenbaum, this man is 75-years-old and “talking” is what a person of his age does.  But that does NOT give you license to broadcast his “issues” on a Blog for the entire world to read especially in such a negative light whether he has a little Dementia, he had valid issues regarding his previous foot doctor or he was just being 75.  In Paragraph 5 you indicate he had a “bunch of other chronic medical problems including neuropathy.”  Was was it then a surprise to you as to why he had such a long Patient History?  Maybe he was recently widowed and didn’t know how to organize his medical records or thoughts properly. Did you ever think of that or do you simply look at test results or use you telepathic skills to diagnose and treat a patient?

You have the sincerity of a 3-Card Monty Con Artist

In Paragraphs 5 and 6 you indicate that you and he exchanged banter about you knowing his neurologist. You indicate at the beginning of Paragraph 6 that “I always think patients feel a little more confident when their doctors know one another.” However, you prefaced this logic saying “i[t] was a throwaway comment on my part….”   What does that mean?  Do you really want to make a “connection” with a patient and make them feel comfortable or are you doing the least amount of connecting as possible just so the patient doesn’t out you for the jackass that you are?  Then you explained the weird response you had elicited from this 75-year-old but, even by your account, it seemed like the patient was “playing” with you and trying to make some sort of “connection,” albeit a strange or unorthodox one, just as you claim you sought out to do by indicating you knew his neurologist.  Observing the situation you wrote: “He didn’t seem demented or hateful, just weird.

You Have the Bedside Manner of a Handball

Dr. Greenbaum, by your OWN ACCOUNT, the only person who seemed weird in the encounter you chronicle in this Blog post is YOU. What does “hateful” have to do with anything in a physical medical examination, especially one in which you couldn’t care less (and didn’t ask) about any stressful situations in his life affecting his medical condition?  The fact that you wrote this all down and included it in a Blog post seems indicative of your instability as a person and possible incompetence as a physician.  You’ve potentially violated a patient’s privacy and simultaneously revealed how you go about treating and billing a patient.  You have the bedside manner of a handball and if there is a place in medicine for you, it is either in research or radiology, where your training can serve you and others well, and you will not have to interact with any live patients.

Become a Radiologist or Live up to your Responsibility

Lastly, if this 75-year-old man was your Father or Grandfather and you came across this Blog post on the Web, how would you feel?  You, as a Rheumatologist, are the source of last hope for many chronically ill patients and they deserve to be treated with more compassion and dignity. I think your Blog post is disgusting and extremely troubling and I only hope that my informing others about this Blog post helps you take an honest look at how you are treating patients who, for whatever reason, rely upon you greatly.  PLEASE try and live up to that responsibility.

                                                                        Respectfully yours,

                                                                        Michael A. Weiss

Pain Patient Retort to CNN’s “Deadly Dose” program re: Prescription Drug Overdoses

My respectful 7-minute Video “Retort” to CNN’s & Dr. Sanjay Gupta’s recent show “Deadly Dose,” which revealed the growing tragic problem of narcotic/opioid prescription drug overdoses.  My perspective is that of a chronic pain patient who is worried about new laws addressing this tragic problem but over-reaching and, in doing so, “throwing out the baby with the bath water,” and making lives of chronic patients MUCH more difficult.

 

 

 

How to use Social Media to Manage Chronic Illness

I created this PowerPoint Presentation for an “Ignite” Speech at the “Partnership with Patients Summit” recently held in Kansas City, MO.  An “Ignite” speech is one with Twenty (20) PowerPoint Slides; but each can only be shown for Fifteen (15) seconds.  It is more like an “Improv” art-form which when done well results in a succinct 5-minute speech that educates the audience about a topic with which they were unfamiliar.  It is also fun to create and fascinating to watch the styles of other Ignite Speeches since they are usually presented by several different people at a Conference or at an Ignite Get-Together.   If you’ve never heard of Ignite Speeches, check out these taped Live examples. Please also note it was the first Ignite speech I had ever prepared and I am not the most gifted PowerPoint operator!
In terms of my Ignite Presentation, it is predicated on what I believe is a technology-powered grassroots Patient Movement called Health Care Social Media (#hcsm on Twitter).  I used my 30 years of experience with Crohn’s Disease to walk the audience through how Health Care Social Media could help them if they are ever diagnosed with a chronic illness.  My slides and points ranged from broad education to specific engagement with other Crohn’s patients to even suggested coping skills.  For example, I  included some Podcast information on “The BS Report with Bill Simmons,” an ESPN Podcast with “Sports Guy” Bill Simmons because listening to my favorite podcast helps me “cope” when I am hospitalized for Crohn’s.  It’s the power of a familiar voice amidst the chaos of the hospital setting that makes me feel like I’m at home listening while taking a walk or trying to relax which makes the inclusion of such a slide therapeutic. I also broadened the scope to show how it is very easy to find patient communities for Rheumatoid Arthritis and even ones regarding general patient advocacy like CNN’s, “The Empowered Patient.”
I learned a great deal by putting this together and also by taking in the styles of the other presenters.  I can’t think of the last time that happened so I’m looking forward to my next Ignite speech.  By then, I will hopefully have mastered how to properly “size” Screen Grabs so they convey the message I’m trying to communicate!  So, enjoy the Presentation and I beg you to just be “creative” and keep in mind that it was “15 seconds and onto the next slide,” whether I was ready or not. :)
In any event, my Ignite speech should make you a more Assertive and Empowered Patient.

Partnership with Patients Summit & “Humira” position

Thanks to being awarded a “Travel Scholarship” from the Society for Participatory Medicine based on my contributions to the world of Health Care Social Media, I will be attending the “Partnership with Patients Summit” in Kansas City, Missouri from Friday, Sept 21, 2012 through Sunday, September 23, 2012.  I am honored and humbled by receiving such an Award and I look forward to sharing all that I see and hear by reporting about it on my Blog upon my return.  I intend to bring my Flip HD Camera and trusted Tripod so that I can record daily summaries of the day’s events.

On an unrelated note, yesterday I recorded a One (1) minute Video entitled: “The Drug “Humira” – Miracle Drug or Snake Oil?” utilizing the new wonderful technology from “Vsnap.com.”  Several people presently taking Humira, and getting great results with it, seemed to take offense at my characterization of Humira as “Snake Oil” or as an ineffective drug for Crohn’s Disease.  Granted, the title of the video is rather “dramatic,” but the content of the video is simply MY opinion based on MY experiences and on the experiences of MANY Crohn’s Patients who have sought me out to commiserate.

MY issues with Humira are numerous, especially in light of the drug being approved last week by The European Union for treatment of Severe Crohn’s Disease.  For the purposes of simplicity, I am listing some of them below.  That said, I acknowledge that Humira DOES WORK in treating Crohn’s Disease BUT I am concerned that longer term use of the drug (such as in MY case) will reveal many more negative outcomes and dangerous side effects than are reflected in the sample sizes for which Abbott Laboratories, the manufacturer of Humira, received global approval.

As I was one of the early patients taking Anti-TNF Agent drugs who had to quickly “graduate” from Remicade to Humira and then to Cimzia, I am concerned that the almost fatal (and often on-going) side effects I experienced might occur more frequently than first thought, particularly as these drugs are taken by patients for longer periods of time.  Accordingly, please understand that I write and record about this Humira issue because I want to keep Researchers and Pharmaceutical Companies on their toes, as the pressing need of patients doesn’t always align up with the profit-motives of Pharmaceutical Companies.  Moreover, I feel compelled to speak out due to the misleading Humira television commercials Abbott Laboratories targets at a captive patient audience desperate to get their lives back from these formidable autoimmune diseases.  Some would say I am a cynic but others would conclude I am trying to be realistic.  Regardless, please trust that, in the immortal words of Singer/Songwriter Elvis Costello, “My Aim is True.”

  1. How could ONE (1) Drug such as Humira claim to be “THE” effective Treatment drug in SIX (6) Different autoimmune serious diseases such as:  Moderate to Severe Rheumatoid Arthritis; Moderate to Severe Chronic Plaque Psoriasis; Moderate to Severe Crohn’s Disease; Ankylosing Spondylitis; Psoriatic Arthritis; and Moderate to Severe Polyarticular Juvenile Idiopathic Arthritis ?
  2. The drug is marketed in the United States to patients via television commercials which focus on “regaining back a certain lifestyle” very much like the manner in which “Erectile Dysfunction” drugs are marketed.  The very serious medical disclaimers are read aloud in a quick and monotone fashion, which I imagine is legally sufficient, but I contend is morally INSUFFICIENT because the commercial then focuses the patient’s eye on the VIDEO “wants” of patients (myself included) instead of the patient’s NEEDS.  Given the increasing number of ineffective usages of Humira (I am extrapolating based on the overall increasing number of patients using Humira) and the severity of the side effect cases, shouldn’t these television advertisements be regulated more carefully so that they better represent the risks associated with taking Humira?
  3. Why is Humira advertised DIRECTLY to patients?  As a Crohn’s Disease patient with NO CHOICE, having run out of drugs to take to treat my Crohn’s and keep me out of the hospital, and thus desperate for a cure or even a treatment that gives me back some semblance of a normal lifestyle, an argument can be made that Abbott Laboratories, the manufacturers of Humira, are manipulating a captive audience.   When you go and ask your doctor to put you on Humira based on seeing these television commercials, it is likely you won’t “hear” the medical disclaimers being carefully told to you by your doctor because all you can “see” is your old “active self” doing the things you love, when you want to do them.  I have a problem with this type of manipulation when the outcome “COULD” be the exact opposite or even worse.
  4. Since Humira DOES WORK in MANY CROHN’S DISEASE CASES, it pains me to write about these issues and in doing so possibly dashing the hopes of these hopeful patients, but someone needs to speak out because I know MANY Crohn’s Disease doctors who are very frustrated and disappointed with both the long-term success of these Anti-TNF Agent drugs and their intense and pervasive side effects.  As for the patients taking Humira now, or considering doing so because they have no choice, they should simply view my comments as a Cautionary Tale; nothing more; nothing less.  But because Crohn’s Disease is not a “sexy” disease, I am so worried that research money will not be adequate to proceed further and therefore patients will have to settle for treatment drugs based on Anti-TNF Agent ideology.  I hope my fellow Crohn’s Disease patients understand my intentions in this regard.

What Happened to Me b/c of Humira

If you’ve read my Blog or followed me on Twitter, you are probably familiar with what happened to me after taking Humira and Cimzia for a significant period of time.  In short, they worked for a while but then I developed severe Respiratory and severe Joint Pain side effects which forced me to stop taking them.  A few months later I began to come down with intermittent fevers of 105 often accompanied by Bronchitis or Pneumonia.  Eventually, I became so sick that I had to be hospitalized for what the doctors then thought was drug-resistant Pneumonia.  After several hospitalizations, I developed the additional symptom of severe Shortness of Breath and that prompted a CT Scan. The CT Scan showed accumulated severe damage to my lungs which the Thoracic Surgeon thought was consistent with Lung Cancer even though I have been a non-smoker my entire life of 49 years.  They performed a surgical biopsy because they wanted to obtain samples of my lung while “I was still able to breathe on my own,” that’s how grave a situation they thought I was in.  Thankfully, I did not have Lung Cancer but instead had an often fatal Lung Condition called Bronchiolitis Obliterans with Organizing Pneumonia or “BOOP.”

My Crohn’s doctors recognized the connection of the BOOP to the Anti-TNF Agent drugs Humira and Cimzia and I began treatment for the BOOP with 60 mgs of Prednisone daily with the intent to eventually taper down over the course of ONE (1) year.  That is the standard, and ONLY successful, treatment for BOOP.  However, after 4 months or so, I still had severe shortness of breath and had gained 55 pounds.  My Crohn’s doctor discontinued the Prednisone and, after consulting with several other doctors, put me on the Chemotherapy drug, Cytoxan.  The Cytoxan worked on the BOOP after a few monthly infusions but then my Crohn’s Disease started to act up after being in remission for several years.  A few months later my Crohn’s became so active I was forced to have my 20th extensive intestional surgery to address it.  I was in the hospital for 17 days and in addition to the Crohn’s surgery, I had to deal with several other SERIOUS complications from the treatment for BOOP, which resulted from the Anti-TNF Agent drugs (e.g. Heart and Testosterone issues).

Since taking the Anti-TNF Agent drugs, I’ve also noticed that run-of-the-mill Seasonal Allergies seem to trigger such an exaggerated immune system response that they CRIPPLE ME.  That might sound strange emanating from typical  watery eyes, sinus pain and the sniffles but I get so lethargic it is as if I’m in the 14th round of a 15th round Boxing Match with boxing legend Mike Tyson and I am doing all I can just to stand on my two (2) feet.  Additionally, this lethargic feeling is often accompanied by Migraine Headaches so severe I can’t move an inch once I find a spot in the bedroom where I achieve total darkness and quiet.  I experienced much less severe versions of these symptoms once I was diagnosed with Crohn’s Disease but after I began taking Remicade, Humira and then Cimzia, these unpredictable “episodes” became appreciably worse and ultimately, Disabling.

Again, mine is a cautionary tale but I’m not that lucky or unlucky to be that 1 in 10,000 or so patients who gets BOOP from Humira.  I have had Crohn’s Disease for almost 30 years and I can honestly say that my illness is MUCH MORE PERVASIVE since taking the Anti-TNF Agent drugs.  It’s as if I made a deal with the devil to get Five (5) good years at the expense of a lifetime of bizarre, painful, disabling and increasingly serious and expensive side effects.  There you have it.  I hope you do GREAT on Humira.  But if you run into problems, please feel free to contact me, after 1st contacting your doctor. Good health to all.

Chronic Disease – a Teenager’s WISE Perspective

This Video features an email I received from a then-19-year old, Jennifer Wheeler, now a talented artist in college who was battling various social aspects of living with Chronic Illness and Crohn’s Disease.  Yes, you can be THAT BEAUTIFUL and have Crohn’s Disease.  When her Date asked, “Is Crohn’s Disease contagious?” she knew there was something not being communicating to people about the etiquette of inquiring about chronic disease.  After listening to her being upset, I thought her insights and perspective were wise, prophetic and truly indicative of what people go through who must battle chronic illnesses of all kinds.  So I asked her to write down these thoughts and send them to me in an email as I thought this would be a therapeutic exercise and it would help her get through the experience.  However, when I received her email I was impressed with her overall Perspective and how she was able to communicate various issues about Chronic Illness that often go unaddressed.  To that end, I told her that I wanted to share it with others because it contained many nuggets of helpful information which I thought they (and many others) could use in coping with their respective chronic illnesses.  As a testament to Jen’s strength, courage and genuine interest in helping others, she didn’t hesitate for a second and gave me the permission I needed and the result is this very powerful Video.

(Please note:  I will be slowing down a bit with my typical production schedule of One (1) Video per week partially due to my continuing health issues and also because I have started to pen what I hope to be the most helpful Resource about “Managing Chronic Illness” tentatively called “Chronic Illness:  Truths, Tales and Tips.”  Depending on my Health, I hope to finish it in a few months and have it out as an eBook and hopefully also as an Audio Book by mid- to late- summer.)

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Far-Reaching Consequences of the Shortage of the Cancer/Auto-Immune Disease Drug, Methotrexate

Various News Sources report a severe shortage of the Cancer-Curing Drug, Methotrexate, such that without outside intervention from an agency like the FDA, US hospitals may be down to a 2-week supply.  The drug is widely known for treating and actually curing a form of childhood leukemia called “acute lymphoblastic leukemia.”  However, the drug, in various forms, is also used to successfully treat a variety of auto-immune illnesses such as Crohn’s Disease, Rheumatoid Arthritis, Psoriasis and Lupus.  Therefore, a sustained Shortage of Methotrexate could affect Tens of Thousands of People.  Moreover, this Drug Shortage may also be a “Sign of the Times” where “For Profit” Drug Companies focus and prioritize the manufacturing of drugs based on their profit-margins.  This 3-Minute Video explains the situation.

Chronic Illness & Dependency on Narcotic Pain Medications

With Chronic Illness usually comes chronic pain.  There are many ways to deal with Pain but the most effective and immediate methods usually involve Narcotic Pain Medications.  However, the Medical Practice of Pain Management is extremely complex and Narcotics can sometimes create a chronic problem all unto itself as the Patient battles to stay within the confines of “Dependency” as opposed to “Addiction.”  This Video explores this difficult chronic reality through the personal experience of the Producer who has used these medications to treat Severe Crohn’s Disease for many years.

This is part of my “Two Minute Drill” Series of Healthcare Videos.  The phrase is taken from the NFL, i.e., US Professional Football, and refers to that intense time of the last 2 minutes of the end of the 1st Half, or of the Game, when teams use a no-nonsense carefully timed 2-Minute Drill to most efficiently move down the field to score points.  With Television Commercials, the 2-Minute Drill is often 10-15 minutes of “Real Time” and that affords me the ability to still use the phrase when my succinct Videos are sometimes 4 Minutes in length!  I hope you enjoy the Content and that it provides you with mental stimulation and creative inspiration.

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